Member Spotlight

We love featuring our members on our social media and regular newsletters. It’s a great way to get your business in front of thousands of local business people and the wider community. If you’d like to be featured, please fill out the expression of interest form.

Member Spotlights

Frame Workplace Solutions

What’s your elevator pitch
Frame Workplace Solutions helps businesses identify and manage psychosocial risk, meet their legislative obligations, and build workplace cultures where people genuinely thrive. Drawing on over 30 years of HR, organisational development, and workplace health and safety expertise, Frame offers practical, hands-on support, from embedding the right human resources systems and governance to evidence-based coaching through Reframe, using tools like the EQ-i 2.0, Resilience Coaching, and the Emotional Culture Deck. Based in Albury-Wodonga and surrounding regions, Frame turns psychosocial safety from a compliance checkbox into part of how organisations actually operate.

What inspired you to start your business, and what challenges did you encounter along the way?
I founded Frame Workplace Solutions to help organisations take a proactive approach to managing psychosocial risk in their workplaces. Having worked in HR for over 30 years, my experience, and the experience of many of my peers, is that psychosocial risk management is misunderstood and seen as something to avoid or move down the priority list as a nice to have rather than a need. My role is to change this and work with businesses to understand what is really shaping their workplace experience, identify psychosocial hazards, and create practical responses built into the way people lead, communicate and work.

The biggest challenge has been shifting the mindset from reactive to proactive. Many businesses only engage with psychosocial risk once something has already gone wrong, whether that is a complaint, a claim, or a breakdown in culture, rather than building the right systems and awareness from the start. Starting Frame also meant stepping out of a long, established corporate career and building something of my own, which brought its own learning curve, from setting up the business itself to finding the right way to communicate why this work matters before organisations feel the cost of ignoring it.

What’s unique or exciting about your business?
What sets Frame apart is specialisation. We focus specifically on psychosocial risk management, drawing on deep HR expertise and grounded in the psychosocial hazards recognised under workplace health and safety legislation, as the foundation for that work. Our approach combines practical HR support, leadership development, and coaching to build confident leaders, support employees, and strengthen workplace culture.

Our four-pillar approach (See, Understand, Frame, Embed) helps organisations build self-awareness, strengthen leadership, and create open, respectful workplace cultures.

We turn insight into action by providing practical advice, embedded HR solutions, and coaching that deliver lasting change, not just compliance.

What do you enjoy most about being part of the Albury/Wodonga business community?
What I enjoy most about being part of the Albury-Wodonga business community is the genuine support. There is a real sense of people wanting to see each other succeed, rather than just compete for the same space. The networking opportunities have been invaluable, not just for referrals, but for learning from other business owners who understand the challenges of starting and growing something of your own. On top of that, Albury-Wodonga is a wonderful place to live and work, which makes building a business here feel like more than just a professional decision.

Keep up to date with Frame Workplace Solutions

Recruitment Select

Elevator Pitch

Recruitment Select is a locally owned recruitment and labour hire provider delivering high‑performing workforce solutions to businesses across regional Victoria and the NSW border. We provide labour hire, permanent recruitment and tailored workforce support, underpinned by strong safety systems, rigorous compliance and a deep understanding of regional operating environments. We compete directly with leading recruitment providers on service quality, responsiveness and reliability, offering flexible and scalable solutions that help businesses meet changing workforce demands with confidence. Our team of consultants including Business Development Manager, James Ferguson, Business Development Officer, Sophie Anderson and General Manager, Max Allen live and work locally, allowing us to respond quickly, build trusted partnerships and consistently deliver the right people for the right roles. Recruitment Select is also a certified Social Traders social enterprise. This means profits from our commercial operations are reinvested into programs that directly benefit our border community.

What inspired you to start your business, and what challenges did you encounter along the way?

Recruitment Select was founded over 20 years ago to provide regional businesses with recruitment and on-hire labour services that regularly challenge traditional standards, while remaining firmly grounded in local knowledge and relationships. From the outset, our priority has been delivering reliable, compliant and high-quality workforce solutions that help businesses operate efficiently, flexibly and scale to meet demand with confidence. As we evolved, this commercial foundation enabled us to consolidate our role as a certified social enterprise, reinvesting profits into programs that strengthen long term workforce participation. Like many operators in regional labour markets, we’ve navigated prolonged skills shortages, changing workforce expectations and increased compliance requirements. Meeting these challenges has reinforced the importance of strong systems, and a flexible, partnership-based approach with clients. Today, our social purpose is built on top of — not instead of — a commercially competitive service model. It exists because our core recruitment and labour hire services perform consistently and sustainably. Today, our social purpose is built on top of — not instead of — a commercially competitive service model. It exists because our core recruitment and labour hire services perform consistently and sustainably.

What’s unique or exciting about your business?

Recruitment Select competes directly with leading recruitment and labour hire providers on service quality, speed, compliance and workforce reliability — while offering something additional that most providers cannot. We are certified by Social Traders as a social enterprise, meaning profits from our commercial activities are reinvested into community programs that build future workforce capability. Our flagship initiative, Geared4Careers, supports young people to stay engaged in education and transition into meaningful employment pathways. For our clients, this means partnering with a recruitment provider that delivers the outcomes they expect — without compromise — while also supporting regional resilience, skills development and economic participation. The commercial service stands on its own merits; the social impact is the added benefit.

What do you enjoy most about being part of the Albury/Wodonga business community?

The Albury/Wodonga business community is defined by performance, strong relationships and quality — values that closely align with how Recruitment Select operates. As a part of a uniquely resilient regional economy, we continue to thrive on our own strengths, driven by local enterprise rather than reliance on capital city markets. We value working alongside businesses that expect high standards and understand the importance of developing a sustainable local workforce. Being part of this community enables Recruitment Select to respond quickly to business needs, build trusted employer partnerships and contribute to initiatives that strengthen future skills capability. Albury/Wodonga is a region where commercially competitive services and positive community outcomes genuinely coexist — and one we’re proud to support and be part of.

Keep up to date with Recruitment Select

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Viatek
What’s your elevator pitch

For more than 40 years, Viatek has helped businesses improve the way they print, manage documents and access information. As a trusted partner of FUJIFILM Business Innovation Australia, we deliver secure, reliable and cost-effective print, document and scanning solutions that help organisations reduce costs, improve visibility and strengthen document security.

Supported by local teams across regional Australia, we combine industry-leading technology with responsive service and practical expertise to keep businesses operating efficiently. As a regional business ourselves, we are proud to support the communities we work within through local sponsorships, community partnerships and long-term customer relationships.

What inspired you to start your business, and what challenges did you encounter along the way?

Viatek began in South East Victoria in 1984 with a focus on supporting regional businesses with reliable office technology and personalised local service. What started as a regional print business has grown over more than 40 years into one of regional Australia’s leading managed print and technology providers, supporting businesses across Victoria, New South Wales and South Australia.

From the beginning, our motivation was simple: businesses in regional communities deserve access to the same level of technology, expertise and support as their metropolitan counterparts. That belief continues to shape our business today.

Like many growing organisations, one of the biggest challenges has been evolving alongside rapid changes in technology and customer expectations. Over the years, we have expanded our capabilities beyond print to include managed IT, and communications, while maintaining the local relationships and personalised support that have always been central to our business.

More than 15 years ago, we expanded into Albury/Wodonga to continue that approach locally, and we remain committed to helping businesses across the region access the technology and support they need to succeed.

What’s unique or exciting about your business?

What makes Viatek different is our combination of local presence, responsive support and broad technology expertise. Our Albury/Wodonga team lives and works in the region, giving customers direct access to people who understand the local business environment and the challenges regional organisations face.

A key point of difference is our Remote Support Help Desk, backed by experienced Viatek technicians across our network of regional offices throughout Australia. This allows us to resolve many issues remotely and immediately, reducing downtime, improving response times and helping customers maintain productivity without waiting for an on-site visit.

For more than 40 years, businesses have trusted Viatek to help improve the way they print, manage documents and operate day to day. From managed print services and secure document workflows to scanning solutions and cloud print management, we help organisations gain greater visibility, strengthen security and control costs while simplifying operations.

What do you enjoy most about being part of the Albury/Wodonga business community?

One of the things we value most about the Albury/Wodonga business community is the strong sense of connection and support across the region. Local businesses genuinely back one another, and there is a shared commitment to helping the community continue to grow and thrive. Building long-term partnerships has always been at the heart of what we do, and many of our customer relationships have spanned years, and in some cases decades. As a business that has grown alongside the region, we are proud to support local organisations, community groups, sporting clubs and charitable initiatives that help make Albury/Wodonga such a great place to live and work.

Keep up to date with Viatek

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
FOOTT
What’s your elevator pitch

FOOTT is an Australian-owned waste, recycling and event solutions business operating across northern Victoria and southern New South Wales. We are a trusted partner to businesses, councils, builders and event organisers, managing everything from general waste and recycling through to liquid waste and large-scale event servicing, with a focus on making it reliable and easy for our customers.

What inspired you to start your business, and what challenges did you encounter along the way?

The business was founded in 1992 by Peter and Jenny Foott, who started a waste operation from their home in Shepparton with a clear goal to deliver reliable and large-scale waste services. More than 30 years on, FOOTT has grown into a multi-service operation employing over 110 people across northern Victoria and southern New South Wales. That growth has come with its challenges, but a consistent focus on delivering for customers, supported by a strong team and practical systems, has remained the same.

What’s unique or exciting about your business?

As well as providing business-to-business waste services, FOOTT operates four Container Deposit Scheme (CDS) depots across Shepparton, Benalla, Cobram and Yarrawonga. FOOTT also manages the logistics for CDS across Northern Victoria from Mildura through to Wodonga and processes all of the containers at its site in Shepparton. FOOTT also manage the waste collection for households across Strathbogie, Benalla and Shepparton Councils. In addition, we operate our own processing facility in Shepparton, where materials such as plastics, cardboard, paper and aluminium are sorted and prepared for reuse. This allows us to manage the full process locally, from collection through to processing, while providing clear reporting and confidence for our customers.

What do you enjoy most about being part of the Albury/Wodonga business community?

We value being part of a regional business community that supports its own and takes pride in local jobs and growth. At FOOTT, we are invested in the communities we operate in, contributing around $100,000 each year in community support. We take a long-term approach and enjoy working alongside other local businesses and organisations, building strong relationships and contributing to the ongoing success of the region.

 

Keep up to date with FOOTT

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Country Hope

What’s your elevator pitch
Country Hope Albury supports local families facing the unimaginable, a child diagnosed with cancer or a life-threatening illness. We are currently providing practical, emotional, and financial assistance to morethan50 Border North East families.

With no government funding, every service is made possible through the generosity of locals. This includes support with travel and accommodation for medical appointments, grocery and household bill assistance, counselling services, and connection through camps and family programs.

Country Hope Albury is more than a service; it is a network of care. Local volunteers, businesses, and supporters come together to ensure no local family feels alone during their journey. Through fundraising, workplace giving, and volunteering, the community plays a direct role in delivering relief when it is needed most.

At its heart, Country Hope stands beside families, easing the burden and bringing hope during the toughest times.

What inspired you to start your business, and what challenges did you encounter along the way?
Country Hope was inspired by a simple but powerful need, to ensure regional families facing childhood illness were not left to navigate the journey alone. Founder families and early supporters saw firsthand the emotional and financial toll a diagnosis places on country communities, particularly the added burden of travel, accommodation, and time away from home. They recognised that while medical care was essential, families also needed practical, localised support and a sense of connection during incredibly difficult times.

Growing Country Hope locally comes with challenges. With no government funding, establishing sustainable income relied heavily on community trust, fundraising, and partnerships. Raising awareness, engaging volunteers, and growing support networks requires time and persistence. There is also the ongoing challenge of meeting increasing demand while maintaining personalised, high-quality support for every family.

Despite this, the strength of the community has driven Country Hope’s growth, turning a grassroots idea into a trusted and vital support network for local families when it matters most.

What’s unique or exciting about your business?
What makes Country Hope unique is that it is entirely community funded and deeply local, meaning every dollar raised goes towards supporting our families. There is a strong sense of connection between donors, volunteers, and the families receiving support, creating a genuine network of care.

What is especially powerful is the practical nature of the support. Country Hope steps in with real, immediate help such as fuel, accommodation, groceries, and emotional support, easing the everyday pressures that come with a child’s diagnosis. At the same time, programs like family camps and community events create moments of joy, connection, and normality during incredibly difficult times.

It is also exciting to see how the community rallies behind the cause. Local businesses, volunteers, and supporters play an active role in fundraising and service delivery, making the impact visible and personal. Country Hope inspires both young and old to work together to support families when it matters most.

What do you enjoy most about being part of the Albury/Wodonga business community?
We couldn’t do what we do without local business support. There is a strong sense of collaboration and shared purpose across the Albury Wodonga business community, along with a genuine willingness to support one another and contribute to causes such as Country Hope that make a real difference to struggling families.

That spirit of generosity is especially evident when we reach out for fundraising support, particularly requests for auction or raffle items, where local businesses consistently step forward to help.

It is also incredibly valuable to be part of a community that understands the importance of looking after its own. Local businesses regularly contribute through fundraising, sponsorship, volunteering, and in-kind support, all of which directly strengthen the impact of Country Hope’s work.

There is a real sense of connection here. You are not just operating in a business environment; you are part of a network that genuinely cares about people and community wellbeing. Seeing that collective effort translate into practical support for families in crisis is what makes being part of the Albury Wodonga business community so meaningful.

Keep up to date with Country Hope

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Sneaky Cat Pickleball
What’s your elevator pitch?

Get up, get moving with Pickleball. The world’s fastest growing sport has a premium indoor venue right here in Albury, with 7 dedicated Indoor Pickleball courts, a pro shop, a licenced bar and a partnership with Grill’d Albury, we have you covered for a great social event with family, friends and work team.

What inspired you to start your business, and what challenges did you encounter along the way?

Finding pickleball in the USA in 2024, we recognised the opportunity that was available in Australia to create a professional, premium indoor venue for all weather play. Finding the right property to build the venue saw us pass up the Metro Melbourne region, and head to Albury. We considered the population of the Albury/Wodonga area, the sporting culture and the age demographic. We also understood from the American growth patterns from Metro to Regional, so knew that we were going to be a few years ahead of the expected Regional Pickleball boom.

What’s unique or exciting about your business?

Pickleball! Sneaky Cat played and experienced a lot of indoor and outdoor venues both in Australia and the USA to understand what worked, what to avoid, in order to create the best possible playing experience for pickleball enthusiasts and new players to the sport. We are the first venue in Albury/Wodonga to offer a fully dedicated pickleball opportunity, which means you have only 1 set.

What do you enjoy most about being part of the Albury/Wodonga business community?

We appreciate the country community, coming from metro Melbourne, its very welcoming. We like the support we have also had from other local businesses like Hustle and PRD Albury Wodonga, and Quest Apartments, all who have jumped onboard to support and grow pickleball in the region.

 

Keep up to date with Sneaky Cat Pickleball

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Albury Engraving + Paul's Medals

Albury Engraving Plus (AEP) is your one-stop destination for trophies and engraving solutions! Established in June 2013 at 479 Townsend Street, Albury, AEP originally began in 2003 as a home-based business by former owner Terry Rumming. Paul and Lynette Walker became the new owners in July 2022, dedicated to upholding a commitment to exceptional service and the highest quality products for everyone who places their trust in them.

AEP pride ourselves on offering a wide selection of trophies, awards, gifts, and badges, catering to a diverse clientele that includes individuals celebrating special milestones, sporting and cultural clubs, schools, corporate and industrial clients. Additionally, AEP provide a key cutting service for your convenience.

Albury Engraving Plus utilise a variety of engraving techniques to bring your vision to life. Whether you need text, logos, or photos, AEP can engrave, print, or etch onto items using the most suitable method for your project. Services include hand engraving, laser engraving, sublimation printing, and Metaza metal photoprinting. With over 40 years of experience, Terry ensures that every piece of hand engraving is crafted with precision and care.

Albury Engraving Plus look forward to helping you celebrate your special moments!

Keep up to date with Albury Engraving Plus

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Nara Centred Therapy

Swathi Stirling is a Counsellor and Psychotherapist and the founder of Nara Centred Therapy in Albury. She has a deep interest in how the nervous system shapes the way people feel, relate, and connect. Swathi works with adults, adolescents and couples navigating trauma, grief, anxiety, low self-worth, and relationship challenges, as well as those seeking greater self-awareness and emotional wellbeing.

Her therapeutic approach provides a supportive space where clients can explore their experiences with curiosity and care. Swathi integrates a range of evidence-based approaches including Person Centred Therapy, Acceptance and Commitment Therapy (ACT), Narrative Therapy, somatic and nervous-system-informed practices, and psychodynamic perspectives. Her work focuses on helping people build safety, regulation and resilience in ways that feel meaningful and sustainable.

Nara Centred Therapy is located in Suite 6 of “The Bank” building on Townsend Street in Albury, a beautiful heritage building that offers a calm and welcoming environment for therapy. The counselling space has been thoughtfully designed to feel warm, private and comfortable — creating a setting where clients can slow down, reflect and feel supported.

Keep up to date with Nara Centred Therapy

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
EasyBiz Accounting
What’s your elevator pitch?

EasyBiz Accounting helps sole traders and small businesses stay compliant, organised and confident with their numbers. As a Registered Tax Agent, I provide practical support with Bookpeeing, BAS, Income tax returns and ATO compliance, without the overwhelm. I work closely with local businesses to simplify tax obligations and provide clear, practical advice so they can focus on running and growing their business.

What inspired you to start your business, and what challenges did you encounter along the way?

After many years working in accounting firms, I saw how overwhelming tax and compliance can feel for small business owners — especially sole traders. Many tradies and small business operators are experts in their trade, but bookkeeping and tax obligations often fall to the bottom of a very busy to-do list. I understand that time is limited, and I help take the stress out of managing the financial side of their business. I wanted to create a practice that is approachable, transparent and genuinely supportive.

Starting my own business meant stepping out of the security of full time employment and building something from the ground up. Like many small business owners, I’ve had to manage risk, learn marketing, build systems and establish trust within the community. Balancing growth with maintaining high professional standards has been important to me.

What’s unique or exciting about your business?

EasyBiz Accounting focuses specifically on sole traders and small businesses. I combine technical tax expertise with clear communication — no jargon, no confusion.

I provide end-to-end support, from setting up and managing accounting software through to BAS preparation and lodgement of income tax returns. Clients can rely on consistent guidance throughout the entire compliance process.

For businesses that already have a tax agent but require assistance with bookkeeping or BAS preparation, I also offer standalone BAS agent services at competitive rates, providing flexible and cost-effective support where full tax representation is not required.

As a Registered Tax Agent, I don’t just prepare forms — I help clients understand their obligations and avoid costly mistakes. I take a proactive approach, supporting clients early so small issues don’t become larger problems.

Being locally based means clients deal directly with me — not rotating staff. They receive consistent, personalised advice from someone who understands both their business and the local economy. I’m passionate about helping small business owners build clarity and confidence around their finances.

What do you enjoy most about being part of the Albury/Wodonga business community?

I moved to Albury from Deniliquin in 2020, choosing Albury for its balance of infrastructure, connectivity and regional lifestyle. It offers the opportunity to enjoy community living while still supporting business growth and professional development.

What I value most about the Albury/Wodonga business community is the genuine support and collaboration between local operators. There is a shared understanding of the realities of running a business in a regional area, and a willingness to connect and support one another. It’s rewarding to contribute to a community where small businesses play such an important role in the local economy.

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
RehabCo
What’s your elevator pitch?

RehabCo is an independent, values driven health and wellbeing organisation specialising in occupational rehabilitation. We partner with employers, insurers and individuals to support recovery from workplace injury, build safer workplaces, and strengthen workforce wellbeing. In a sector increasingly shaped by corporatisation, our independence allows us to stay focused on what matters most — making lives better for our people, our clients, and the communities we live in.

What inspired you to start your business, and what challenges did you encounter along the way?

RehabCo began in 1996 in Wagga Wagga, founded by Occupational Therapist Shaun Lane with a strong commitment to personalised, community based care. Shortly after, the Albury branch opened.

From the beginning, the vision was to deliver evidence based rehabilitation services that were practical, ethical and genuinely centred on the individual.

Like many independent businesses, the journey has come with challenges — building credibility, earning trust, and growing sustainably while staying true to our values. As the sector has become increasingly corporatised, maintaining our independence has been a conscious choice. It’s a choice that allows us to prioritise quality, relationships and long term outcomes over short term volume.

What’s unique or exciting about your business?

What sets RehabCo apart is our independence and our people. Remaining self directed allows us to make decisions that genuinely prioritise our team and the clients we serve. We operate as a close knit, values driven organisation and are always looking for like minded professionals who are passionate about making a difference.
Today, RehabCo is the regional leader in occupational rehabilitation across NSW, and the ACT, with more than 120 dedicated professionals across regional and metropolitan locations. While our footprint has grown, our values have remained the same — delivering holistic, tailored and evidence-based services that inspire independence and renewed possibilities, helping make lives better every day.

What do you enjoy most about being part of the Albury/Wodonga business community?

We truly value being part of the Albury–Wodonga community. There is a strong sense of connection here, we live here and work here, and relationships matter — whether that’s through local networking, working with employers, or partnering with other health and community services.

We enjoy supporting local employers to build safer workplaces and helping people recover from workplace injuries so they can return to meaningful work and life.

Knowing that our work contributes to a safer, healthier local workforce — and strengthens the wellbeing of the broader Albury Wodonga community is rewarding and reinforces why we do what we do.

 

Keep up to date with RehabCo

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Starfish Marketing

Why did you start your small business?
Starfish Marketing started because small businesses were being overlooked. I’d worked in marketing for a long time and saw that a lot of marketing agencies were chasing bigger clients, because that’s where the money was, and smaller businesses were left trying to figure things out on their own. There wasn’t anyone helping small businesses with their marketing.

So, before I started Starfish, I did my research. I spoke to small business owners, asked whether they wanted marketing support and, just as importantly, whether they were willing to pay for it. The answer was yes.

I decided to dip my toe in the water and started Starfish Marketing on 23 December 2015 as a side hustle. Eighteen months later, I left my national corporate role and committed to Starfish full-time. The need was there and, over ten years later, it still is.

Now there are so many local marketing agencies supporting small businesses, and that’s a really good thing. Seeing our community and region succeed through collaboration, shared knowledge, and people genuinely backing each other is something I’m proud to be part of.

Small actions having a big impact. That’s the whole point of Starfish.


Tell us a little bit about what you do
I help business owners make sure their marketing actually happens.
Strategy, content, social media, email marketing, websites, SEO/AEO aka getting found online, mentoring. Basically most of the marketing things, depending on what they need and what makes sense for their business.

My clients know marketing matters, they just don’t want to be the one having to think about it every day. A big part of what I do is staying across how client behaviour is changing. Technology, the economy, the way people research and make decisions; all of that shifts constantly, and keeping up with it is a full-time job in itself. Most business owners don’t have the time or headspace for that on top of everything else they’re running, so I do it for them. Then, I adapt and deliver their marketing so they get to focus on running their business.

In a nutshell, I work alongside my clients as their marketing partner, making life (and business) easier, keeping things clear, consistent, and fun.


What’s something people may not know about you?
I’ve flown a plane once, and I’ve visited the gorillas in Rwanda, which is still one of the most incredible experiences I’ve had. Travel has a way of shifting your perspective and reminding you there’s a much bigger world beyond your own bubble. Also, I’m very excited that Starfish has turned 10 🙂

Keep up to date with Starfish Marketing

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Method&Matter

What’s your elevator pitch

Hi, my name is Fiona Fell, and I’m a digital performance strategist and the founder of Method&Matter.

I help heart-led allied health practitioners and ambitious clinic owners turn their websites into their most powerful business asset, not just a digital brochure.

Together we make your website work harder than you do, so it attracts your perfect people, builds trust, and makes it easy for clients to book and refer.
As a human-friendly web geek, I help you stand out online, grow your business, and make an even bigger impact in the world.
What inspired you to start your business, and what challenges did you encounter along the way?
Method&Matter evolved into what it is today because I kept meeting remarkable allied health practitioners whose websites did not reflect the quality of their care.

Their digital presence was letting them down. They were busy, overwhelmed by tech, and had outgrown their DIY sites, and one-off fixes from freelancers were never really solving the biggest problems.

Better websites lead to better care. A clear, trustworthy online presence helps the right clients find their perfect practitioner faster.
Having a geek in their corner who can untangle the tech, connect their website to their business goals, and make digital feel doable makes a real difference.

Sometimes it takes a deeper conversation to explore my belief that strong sites start with strategy, and that powerful websites are not just pretty pages. Focusing on real results, word of mouth, and long-term relationships with clients has helped Method&Matter grow.
What’s unique or exciting about your business?
I specialise in working with Australian allied health practitioners and clinic owners, so everything I do is designed around the realities of running a health practice: AHPRA (the Australian Health Practitioner Regulation Agency) compliance, complex services, and time-poor teams who need things handled, not added to their to-do list.

What is unique is that I do not just launch a site and leave. My programs, including The Practice Performance Project™, combine strategy sessions, website builds or renovations, and then a regular series of improvement projects so your digital presence keeps growing as your practice evolves.
Our client websites are built once, and improved often, rather than set and forget.
Clients get plain English support, practical advice, and ongoing care for their site, so they can focus on their clients while I take care of the tech. The result is a website that attracts their perfect people and delivers meaningful impact beyond clinical care.
What do you enjoy most about being part of the Albury/Wodonga business community?
I love that the Albury Wodonga business community feels genuinely collaborative. People are generous with their experience, they recommend and refer each other, and they are keen to see local businesses succeed, not just survive.

As a service-based business that could work from anywhere, staying rooted here matters to me.

Many of my clients serve this region as clinicians, educators, or service providers, and it feels good to help them share their work with the world from a strong local base.

Albury Business Connect has also made it easier to meet other owners who get it – the juggle, the risks, and the rewards of building something of your own. Those conversations, referrals, and informal check-ins make running a business feel less lonely and a lot more sustainable.

Keep up to date with Method&Matter

Luxetec Automation

What’s your elevator pitch
At Luxetec, we design and deliver elegant, reliable home and building automation systems for those who expect more. From smart lighting and audio to integrated climate, security, and energy control, we transform how people interact with their spaces seamlessly, intelligently, and beautifully. Our work spans premium homes, commercial venues, and complex installations across northeast Victoria and southeast NSW. What sets us apart isn’t just our technology it’s our process. We collaborate with builders, architects, and property owners from concept to completion, ensuring every system is tailored, tested, and future ready. And when others walk away, we stay backing every project with responsive support, remote monitoring, and a dedication to long-term performance. Whether it’s a modern country home, a winery, a new build, or a rescue of a failing system, Luxetec is your trusted integration partner. We make technology disappear—so your lifestyle can shine.

What inspired you to start your business, and what challenges did you encounter along the way?
After decades in the building and automation industry including running businesses in Geelong for over 20 years, I moved to Northeast Victoria two years ago for a change of pace and a better quality of life. I now live in Wangaratta, and I absolutely love it. What inspired me to start Luxetec was a clear gap in the regional market for high-quality, intelligent automation systems delivered with professionalism, care, and long-term support. I saw people spending serious money on technology that wasn’t well designed, properly installed, or supported and I knew I could do better. Starting this business wasn’t just about technology it was about building something that contributes to the community I now call home. Wangaratta and the surrounding region deserve the same caliber of service and innovation you’d find in any capital city and that’s exactly what we deliver.

What’s unique or exciting about your business?
Luxetec delivers capital-city-quality home and building automation to regional Victoria and NSW backed by real expertise, tailored design, and reliable long-term support. What makes us unique is our ability to integrate elegant, invisible technology into homes and venues that just works, no stress, no gimmicks. We solve problems others walk away from, and we genuinely care about the experience our clients have every day.

What do you enjoy most about being part of the Albury/Wodonga business community?
What I enjoy most is the genuine sense of connection. In the Albury business community, people still put relationships first and that aligns perfectly with how I run Luxetec. There’s a real country values mindset here: do what you say you’re going to do, show up for others, and support your clients and peers like they’re your neighbors because they often are. I’ve found a network of like-minded business owners who care about quality, trust, and community, not just transactions. That’s something special, and it’s why I’m proud to be building a business in this region.

Keep up to date with Luxetec

HM Advisory
What’s your elevator pitch?
 
At HM Advisory, we help people and businesses navigate financial hardship with clarity, confidence and respect. Whether it’s business restructuring, insolvency or personal financial challenges, our team provides practical advice and tailored solutions to help clients move forward with certainty.
 
What are your business objectives?
 
Financial distress can be one of the most overwhelming experiences a person or business can face. HM Advisory was built on the belief that expert advice should also come with empathy. The team is passionate about helping clients understand their options, make informed decisions and achieve the best possible outcome during challenging times.
 
What’s unique or exciting about your business?
 
Corporate and Personal Insolvency can be complex and difficult to navigate. We work with all stakeholders to achieve the best possible outcome by providing clear advice, discussing all available options and being upfront about the implications for everyone involved.
With the expertise and resources of a national advisory firm, combined with a personalised approach, HM Advisory offers clients the best of both worlds. Every matter is led by experienced professionals who work alongside clients to develop practical solutions tailored to their circumstances.
 
What do you enjoy most about being part of the Albury/Wodonga business community?
 
Building genuine relationships and supporting local businesses through both good times and challenging ones. The Albury-Wodonga region has a strong sense of community, and we’re proud to work alongside business owners, accountants, lawyers and advisers to help strengthen our local economy and give businesses the confidence to move forward.
 
 
AJ Kelly of Kellys Mitre 10 Wodonga hardware store
OMG! Decadent Donuts Albury Wodonga

What’s your elevator pitch

At OMG! Decadent Donuts Albury Wodonga, we create fresh, hot donuts that everyone can enjoy — completely gluten free, dairy free, egg free and nut free.

Our mission is simple: no one should miss out on the joy of a warm, delicious donut. We bring decadent treats to markets, events, workplaces and celebrations across the border region — proving that “free from” can still mean full of flavour.

What inspired you to start your business, and what challenges did you encounter along the way?

I was drawn to the business model because of the flexibility in provided to have a business and enjoy family life, staff and HQ in Brisbane have just been so supportive as its not just about the bottom line for them – they care for all their lisencees across Australia. The donuts were the other reason for starting this business, having worked as a store manager for Woolworths people customers would always come and grab their pack of freshly cooked cinnamon donuts on a Saturday morning – donut quality has deteriorated over the years unfortunately and you cant really get fresh, good quality donuts. These have the added bonus of also being a donut that people with food intolerances can eat. I loved the idea that something as simple as a donut could make someone feel seen and included, especially those who usually have to say “no thanks” due to allergies or dietary needs.

Like any small business, there have been challenges — building awareness, educating customers that gluten free can taste amazing, managing event seasons, weather impacts, and balancing growth with family life. But every time someone says, “I haven’t had a donut in years,” it makes it all worthwhile.

What’s unique or exciting about your business?

What makes us unique is our flavour range and donuts that taste like your usual donut (so many say even better). We have 12 handcrafted flavoured sugars made from freeze-dried fruits and spices — flavours like raspberry and coconut, beetroot and ginger, chocolate and chilli, and pineapple and lime.

We’re also unique because our product brings different groups together. At markets and events, you’ll often see families where one person has dietary restrictions — and everyone can share the same treat. That shared experience is special.

What do you enjoy most about being part of the Albury/Wodonga business community?

Being part of the cross-border community between Albury and Wodonga is something I genuinely value. It’s a supportive, collaborative region where businesses champion each other.

There’s a strong sense of connection here — whether it’s markets, festivals, local suppliers or business networks. People show up for each other. That support makes running a small business not just viable, but incredibly rewarding.

 

Keep up to date with OMG! Decadent Donuts Albury Wodonga

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Collective Studio
What’s your elevator pitch
I’m a visual storyteller with over 20 years of experience across photography and video. From portraiture and commercial work to events, I thrive on the variety the craft offers. My background in television and agency environments sharpened my skills in videography, producing, and editing, challenging me creatively and shaping the way I bring stories to life. I’m dedicated to understanding your vision and capturing exactly what you need through close collaboration and a refined, versatile skill set. I’d love the opportunity to create something exceptional together.
What inspired you to start your business, and what challenges did you encounter along the way?
I’ve been in the creative world for quite a while, working across different areas and always enjoying what I do. But eventually I realized I wanted something that felt more “me”—a chance to own my story, take control of my path, and put more of myself into my work. The biggest challenges have been growing my network and finding steady projects. There’s so much amazing talent out there, and standing out isn’t always easy, but it’s definitely worth the effort. I’m only a year into doing this as my full-time business, but I’m feeling excited, optimistic, and ready for whatever comes next.
What’s unique or exciting about your business?
What I find exciting about my business is that, I’m not only a photographer – I bring two decades of visual storytelling that spans photography, videography, producing, and editing. This combination gives clients far more creative possibilities. I believe I’m not just taking photos; but shaping narratives. Creating work that is meaningful, intentional, and emotionally resonates with clients.
What do you enjoy most about being part of the Albury/Wodonga business community?
I’m new to Albury Business Connect, and I’m really looking forward to getting more involved in the local business community. As a business owner, I’m excited to meet new people, make genuine connections, and support the amazing work happening here. Community means a lot to me and I can’t wait to spend more time in this space.
AJ Kelly of Kellys Mitre 10 Wodonga hardware store
CueDose
What’s your elevator pitch?
CueDose is a smart, pharmacist-founded pill organiser that helps Australians stay on track with daily medications and supplements.
What inspired you to start your business, and what challenges did you encounter along the way?
Working as a pharmacist, I saw every day how many people struggled with medication adherence… not through lack of effort, but because the tools available were outdated or overly complicated. There wasn’t a simple, modern solution that supported people in managing their medicines with confidence. That’s what inspired CueDose. I wanted to create a product that was practical, smart, and genuinely useful, combining the familiarity of a pill organiser with modern features like built-in alarms and app connectivity.
The biggest challenge so far has been building awareness — getting the word out and helping people understand what CueDose is and how it can make a real difference. Growing brand recognition and educating both consumers and pharmacies takes time, but it’s incredibly rewarding to see more people discovering CueDose and finding it helps them feel more in control of their health.
What’s unique or exciting about your business?
CueDose combines real-life pharmacy insight with smart design. It’s Australian pharmacist-founded, easy to use, and backed by local support — not a faceless overseas brand. The product has built-in alarms, app tracking, and a sleek look that blends into any home. We’re proud to be making medication management simpler and smarter, while keeping innovation local.
What do you enjoy most about being part of the Albury/Wodonga business community?
The local business community here is incredibly supportive and collaborative. There’s a genuine sense of wanting to see each other succeed. Being surrounded by people who are passionate about innovation, community, and small business has been such a motivator — it reminds me that even as a regional startup, we can make a national impact.
Evoke Strategy
What’s your elevator pitch
Evoke Strategy provides businesses, organisations, and government agencies creative and flexible solutions that are uniquely tailored to their needs. We handle the heavy lifting so your team can stay focused on what matters while we drive your success in strategy, community engagement, communications, and more. Our core services include: • Project management, evaluation and consultation • Graphic design and communication with copywriting • Strategic planning, policies, and procedures development • Community engagement projects • Workshops, training, and events.
What inspired you to start your business, and what challenges did you encounter along the way?
After years of leading a diversity of state-wide and national projects, we identified common challenges our clients were facing that required a unique approach that integrates with their core business. We wanted to help businesses make a meaningful impact for their team, for their clients, and for their community. As a new business, we’re focused on growing our network and connecting with new clients who value the work we do.
What’s unique or exciting about your business?
At Evoke Strategy, we pride ourselves on providing our clients with innovative and practical solutions, so they can continue doing what they do best. Our unique approach blends our expertise in science, leadership, and project management with our creative skills in graphic design, accessible communication, and community engagement. This bespoke methodology allows us to approach challenges from multiple angles, ensuring that we deliver practical, impactful solutions that deliver results. We service both NSW and Victoria, are a preferred supplier for the NSW Government, and always ready to travel for the right project! Currently, we’re expanding our client base and seeking new opportunities that allow us to make a meaningful impact.
What do you enjoy most about being part of the Albury/Wodonga business community?
Growing up on the Border, we have been inspired by the supportive network of diverse business owners, community groups, and mentors in Albury-Wodonga. The opportunity to engage in local projects, contribute to fundraising efforts, and volunteer alongside other businesses has been a rewarding experience. We value being an active part of this community and working together to support the growth of the region.
Social Media and Marketing Australia
What’s your elevator pitch
I am a business marketing strategist. I help small business owners make marketing a priority and market their talent, so they can earn what they are worth and make a bigger difference in their communities. How? Via my world-renowned weekly podcast Small Business Made Simple (ranked in the top 1.5% globally), through my newly released book Small Town Big Impact – 107 Simple Marketing Strategies for Regional Business Success, through one-on-one coaching, keynotes, and presentations to groups of small business owners, just to name a few.
What inspired you to start your business, and what challenges did you encounter along the way?
Marketing. Marketing is my sunshine and that’s what inspired me to start my business! Over my career, I have gone from working in property law to owning a retail business with my best friend (where I found my love for marketing) to now traveling the country and sharing my marketing love and knowledge to help small business owners see the power of making marketing a priority. I found when I sold my retail business that I just had so much knowledge that I wanted to share and saw so many small businesses struggling and knew I could help. I could help by showing them how to market their business and their talent to attract the right customers at the right time and have them keep coming back. Challenges are a many! Some of them I made up in my own head. I honestly thought, for many years, that if I told people I was running my business from my home office on my farm, they wouldn’t believe that I could help them – because I was rural. I know how absurd that is now and thanks to the pandemic, working from home is now widely accepted (you could say I was an early adopter!). Other challenges have been around that rural setting as well, like internet and mobile service, but right now we are okay (fingers crossed it stays that way). There’s always a challenge, but there’s always a solution too.
What’s unique or exciting about your business?
What’s exciting right now is my new book! I am so proud and thrilled that my book, Small Town Big Impact, is here. This book has 107 simple marketing strategies in it, and it has been written specifically for rural and regional small businesses. When I did some research, there were no books in current print that were targeted at rural and regional small businesses from a marketing perspective. So I wrote one. The book is full of practical, step by step marketing strategies that you can take into any business, test and measure and polish and repeat (if it worked!). It covers everything from posting on social media, to doing your SEO on your website, to doing a radio ad. What I know is that all these strategies will work for nearly all businesses, if they are implemented correctly and if their target audience is where they are marketing. It’s been a joy to write this book and I can’t wait for it to change lives and build stronger economic communities. You can get a copy of the book here: https://socialmediaandmarketing.com.au/product/small-town-big-impact/ My podcast – Small Business Made Simple is about to turn 5 as well – so that’s pretty exciting! You can listen to all the episodes in your favourite podcast app (eg/ spotify or apple podcasts) or you can listen on my website www.socialmediaandmarketing.com.au/podcast
What do you enjoy most about being part of the Albury/Wodonga business community?
I am always curious about innovation and marketing. So I enjoy watching the different innovations of businesses in Albury Wodonga and surrounds. I love hearing, watching and reading their marketing campaigns. I love how there are still so many small businesses in Albury Wodonga. Some towns I visit have really lost that “small business feel” to big business, but walking down the streets and looking at socials, Albury Wodonga has a vibrant small business community that appears to be doing really well (so I hope they are). Thanks for the opportunity to do this member spotlight. It’s very generous and I hope your readers enjoy reading a little more about Jenn Donovan (aka Moi!) If you’re reading this, let’s be friends on social – you choose the platform to connect on and I’m there!
AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Kelly's Mitre 10
Local Knowledge, Family Values, and a Bit of Grit
Kelly’s Mitre 10 hardware store, rural products and trade centre has been part of the Wodonga landscape for decades – always proudly run by the Kelly brothers, with AJ Kelly at the helm. AJ and the team share a simple belief: that locals deserve real knowledge about the products they buy – especially when those products are complex, technical, or built to last.
  
Whether it’s power tools, Weber barbecues, or rural fencing, Kelly’s customers know they’ll walk out with more than a receipt – they’ll leave with the know-how and confidence to get the job done right.
In many ways, Kelly’s is a collection of specialty stores under one roof. From trade supplies and garden gear to animal feed and workwear, every corner of the store is backed by genuine expertise and good, old-fashioned customer service. And as an authorised STIHL expert sales and service centre, the team takes deep pride in offering before-and-after care that’s second to none.
  
Kelly’s isn’t just about selling hardware – it’s about helping people build, fix, grow, and create. The team’s warmth, honesty, and practical smarts have made the store a local institution and a favourite among home builders, tradies and DIYers alike.
  
Pop in and say g’day at 88 Elgin Boulevard, Wodonga.

Keep up to date with Kelly’s Mitre 10

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Style Revive
What’s your elevator pitch
I help women fall back in love with themselves through their style—reviving their inner colour, just like a flamingo regains its pink—so they can feel confident, vibrant, and unapologetically them every single day. Many women lose their “colour” at different stages of life—through motherhood, career changes, or simply trying to follow trends that don’t feel like them. I work 1:1 with clients to create a style that’s completely tailored to them, taking into account their body shape, lifestyle, personality, and life stage.
One of my signature tools is a digital colour swatch, which puts a client’s best colours right on their phone, making shopping easier and preventing wasted money on pieces that don’t light them up. Ultimately, my mission is to help women step into their confidence, express themselves authentically, and show up fully as the vibrant, empowered women they truly are.
What inspired you to start your business, and what challenges did you encounter along the way?
Did you know flamingos lose their colour when they have chicks? Caring for their babies drains their energy and vibrancy, and as their chicks grow, that bold pink slowly returns. In many ways, we’re not so different. Throughout life—through changes, challenges, careers, motherhood, and everything in between—we all lose our “colour” at times. This is important to me because I was that woman once. In my thirties, I felt like I had to dress a certain way, follow trends, stick to unspoken rules that never truly felt like me. I tried to blend in, not stand out. And as I stepped into motherhood, that sense of losing myself only intensified. Little by little, my colour faded.
It wasn’t until I worked with a stylist that everything shifted. I realised how deeply personal style is connected to confidence, identity, and self-worth. Rediscovering my style brought back my love of colour, creativity, and self-expression. Now, I’m proudly a rule breaker and style maker—empowered to dress in a way that reflects who I am, not who I thought I “should” be. I want every woman to feel that same sense of freedom within their own style.
Imagine a world where women genuinely loved themselves and felt confident enough to show up exactly as they are. Because when women feel confident in their style, they don’t just elevate their own lives—they uplift homes, workplaces, communities, and culture. Confident women change the world simply by showing up fully, boldly, and beautifully as themselves.
What’s unique or exciting about your business?
What makes my business truly unique is that I’ve been exactly where my clients are. I know what it feels like to lose confidence in your style, to waste money on clothes that don’t feel like “you,” and to have no idea where to start. That’s why I’m so passionate about equipping women with the knowledge, clarity, and confidence they need to feel empowered in how they dress every single day.
One of the most exciting parts of my service is the digital colour swatch. It’s personalised to your own colour palette and lives right on your phone, making shopping easier, clearer, and far more intentional. No more wasting money on colours that wash you out or styles that don’t light you up—your best choices are always right at your fingertips.
When I work 1:1 with clients, every experience is fully tailored. I take into account their body shape, body proportions, lifestyle, personality, and current life stage—whether they’re navigating motherhood, building a career, stepping into retirement, or reinventing themselves. No two women are the same, so no two style journeys should be either.
I absolutely love building community. I bring women together through workshops—both virtual and in person—to educate, inspire, and create safe, supportive spaces where women can reconnect with themselves. I also run a pre-loved market arm of my business, promoting sustainable style and helping women discover pieces they love without the environmental guilt. My business is more than style—it’s empowerment, confidence, and community.
What do you enjoy most about being part of the Albury/Wodonga business community?
What I enjoy most about being part of the Albury/Wodonga business community is the incredible sense of support, connection, and opportunity that exists here. It’s the kind of community where people mention your name in a room full of possibilities, and that generosity—lifting each other up, recommending one another, and celebrating each other’s wins—means so much. I love the opportunities to network and connect with other business owners across the region. There’s something powerful about being able to walk into a room and feel understood by people who share the same drive, passion, and challenges. Building meaningful relationships with other local business owners has made the journey feel far less lonely, and I’ve been lucky enough to gain not just connections but truly amazing friendships.
A standout for me each year is the BWAW Gala. It’s such a joyful celebration of women in business, and of course, I love any excuse to frock up! Seeing everyone’s personalities shine through their personal style on such a special night is always a highlight. It’s a beautiful reminder of the strength and individuality within our region. I also love learning about the diverse range of businesses in our community. Hearing others share their expertise and passions means that when I’m in a room full of opportunities, I can confidently recommend local women whose work I believe in. Being part of the Albury/Wodonga business community feels like being part of something bigger—supportive, inspiring, and full of heart.
AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Sliced Up
What’s your elevator pitch
Welcome to Sliced Up, the home of exquisite, handmade slices crafted in Killara, Victoria. Each delectable creation is baked with passion, using quality ingredients to bring you the perfect sweet treat!
What inspired you to start your business, and what challenges did you encounter along the way?
Sliced Up began as a way to share something I love all thanks to the encouragement of friends who couldn’t get enough of my slices after our get-togethers. My recipes are inspired by childhood favourites passed down from my Mum. I am glad to share them and love seeing the happy faces of everyone who enjoys them each week. Integrating a work life balance while keeping up with the demands of the business as it grows remains challenging. However, with the proper systems, routines and support of loved ones, a balance is achievable.
What’s unique or exciting about your business?
Our slices are handmade with love, crafted the old-fashioned way so every bite feels like home. Each scrumptious creation is crafted with passion, using only quality ingredients to give you the perfect sweet treat—one that’s comforting, memorable, and made to be savoured.
What do you enjoy most about being part of the Albury/Wodonga business community?
The Albury Wodonga business community is truly exceptional. It’s a place where collaboration thrives, support is genuine, and opportunities naturally grow from the connections we build. Surrounded by passionate, like-minded people, it becomes easy to cultivate relationships that are not only professionally valuable but personally enriching.
Frontline Insurance

What’s your elevator pitch?
Frontline Insurance Brokers helps businesses, farms and individuals find the right cover without making insurance more complicated than it needs to be. We take the time to understand each client, shop the market properly and explain the options clearly. Now based in Albury-Wodonga, we’re looking forward to supporting local people and businesses while providing the kind of personal service where clients can deal directly with their broker when they need help.


What inspired you to start your business, and what challenges did you encounter along the way?
I started Frontline because I believed insurance could be done better. Too often, clients receive a policy and then hear nothing from their broker until renewal time. I wanted to build a business centred on clear advice, genuine service and being available when clients actually need support.

The biggest challenge has been starting from scratch and building everything at once. While we already had strong relationships with insurers and funders, creating a client base and establishing a reputation from the ground up is a challenge in itself. It has been a significant workload, particularly while relocating interstate, but the response so far has been incredibly positive and has reinforced that there is a real demand for the level of service we provide.


What’s unique or exciting about your business?
The main difference is that clients deal directly with me from start to finish. I take the time to properly understand their business or property before approaching the market, rather than trying to fit everyone into the same box or simply recommending the easiest option. I also have access to wholesale lines out of London, which allows me to source solutions for more complex or hard-to-place risks that may not be available through standard markets.

We can assist with everything from farms and small businesses through to complex commercial risks, and I genuinely enjoy finding solutions for clients who may have struggled elsewhere. As Frontline grows, the goal is to keep that same personal service while building a strong local team that can have a real impact across Albury-Wodonga and the surrounding region.


What do you enjoy most about being part of the Albury/Wodonga business community?
We have only just moved to Albury-Wodonga, but we already feel very welcome. Attending the VIATEK event last week gave us a great first impression of the local business community—it was clear how connected everyone is and how strongly businesses support one another.

We think Frontline can make a real difference here, not only by providing local businesses and families with better insurance advice, but by supporting other local businesses, employing locally as we grow and becoming genuinely involved in the community. We’re excited to put down roots, meet more people and build something that contributes to the region for the long term.

Keep up with Frontline Insurance

Ozzy Tyres
What’s your elevator pitch?

Ozzy Tyres Albury is a locally owned tyre, wheel and automotive service centre dedicated to providing quality products, expert advice and outstanding customer service to drivers across Albury-Wodonga and the surrounding region. We specialise in tyres, alloy wheels, suspension upgrades, wheel alignments, balancing and 4WD accessories for passenger vehicles, SUVs, utes and performance cars.

Our mission is simple: to deliver the right products at competitive prices without compromising on quality or workmanship. Backed by experienced technicians and a passion for the automotive industry, we take pride in helping every customer improve the safety, performance and appearance of their vehicle. Whether it’s a single tyre replacement or a complete wheel and suspension upgrade, Ozzy Tyres Albury is committed to providing reliable service, trusted advice and exceptional value every time.


What inspired you to start your business, and what challenges did you encounter along the way?

Ozzy Tyres Albury was founded with a passion for the automotive industry and a vision to provide customers with quality products, honest advice and exceptional service at competitive prices. We recognised the need for a business that not only offered a wide range of tyres, wheels and suspension solutions but also focused on building lasting relationships through trust, reliability and professional workmanship.

Like many new businesses, the journey came with its challenges. Establishing a new brand in a competitive market, building customer confidence, managing rising operating costs and navigating changing economic conditions required resilience and determination. Through hard work, a customer-first approach and a commitment to continuous improvement, we have continued to grow. Every challenge has strengthened our business and reinforced our commitment to delivering outstanding value and service to the Albury-Wodonga community.


What’s unique or exciting about your business?

What sets Ozzy Tyres Albury apart is our commitment to delivering more than just tyres and wheels—we provide complete automotive solutions tailored to each customer’s needs. From everyday vehicles to high-performance cars and off-road 4WDs, we offer an extensive range of quality products, expert advice and professional installation, all under one roof.

We pride ourselves on honest recommendations, competitive pricing and exceptional customer service. Our team takes the time to understand each customer’s requirements, ensuring they receive the right solution for their vehicle and budget. By combining industry expertise with a genuine passion for the automotive industry, we create an experience that keeps customers coming back and recommending us to family and friends.


What do you enjoy most about being part of the Albury/Wodonga business community?

One of the most rewarding aspects of being part of the Albury-Wodonga business community is the opportunity to build genuine relationships with our customers and support the local community. We value the trust our customers place in us and take pride in helping keep local families, tradies and businesses safely on the road.

The Albury-Wodonga region has a strong sense of community, where local businesses support one another and customers appreciate personalised service. Being able to contribute to the region’s growth while providing quality products, honest advice and reliable workmanship is something we are proud of. Seeing satisfied customers return and recommend Ozzy Tyres Albury to others is what motivates us every day.

 
Dementia in Community

My elevator pitch:

Did you know that around 46% of dementia diagnoses could be preventable? Did you know that dementia is not a normal part of ageing? That dementia is the leading cause of death for women in Australia and second cause overall? There is so much we all can do to reduce the impact of dementia in our communities.  At Dementia In Community, we aim to bring awareness to brain health, risk factors for dementia, and support those impacted by dementia to continue engaging in the community by providing the support and resources to live well.

What inspired you to start your business, and what challenges did you encounter along the way?

I have seen first-hand the impact dementia is having on individuals, families and our communities. After gaining my qualifications in dementia care from University of Tasmania while working in Community Rehab and our local memory clinic, then spending three years with Dementia Australia as a Dementia Support Specialist in the Hume region, my desire to provide face-to-face support and information in my local area inspired me to create something special locally.

What’s unique or exciting about your business?

I have the passion, skills and knowledge to bring individuals living with dementia and their family (and friends) together in safe and inclusive environments to engage in fun and meaningful activities to bring joy and energy to their day. To bring them out of their homes and into their community. I offer information sessions to suit community/group/participant needs. And much needed support for carers with engagement, peer support and resources for the person living with dementia in their lives. 

What do you enjoy most about being part of the Albury/Wodonga business community?

The Albury Wodonga business community is so diverse, welcoming and collaborative. There is a genuine culture of local businesses supporting each other. As someone passionate about bringing people together and reducing isolation for families impacted by dementia, being part of a network that values community spirit and collective wellbeing makes doing business here incredibly rewarding. It provides a unique space where local businesses truly champion one another, giving small businesses like mine the support and visibility needed to make a real, lasting impact on local families. Being part of this network allows Dementia in Community to build meaningful partnerships, share vital awareness about brain health, and access a wide reach of local professionals who are eager to foster inclusive environments across the region.

Keep up with Dementia in Community

AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Sharp Carpentry

What’s your elevator pitch?

We’re a locally owned, family-run carpentry business based in Albury-Wodonga. Since 2022, we’ve been delivering quality residential and commercial projects — from new builds and renos to decks and more.

What inspired you to start your business, and what challenges did you encounter along the way?

I started Sharp Carpentry because I wanted to work on projects that actually interested me — things like decks and outdoor areas, not just framing houses all day. The hardest part early on was learning how to run the business side while still being on the tools, but it’s been worth it and I’ve learnt a lot.

What’s unique or exciting about your business?

We don’t take ourselves too seriously — we enjoy what we do and try to have a bit of fun with it. You’ll see that on our socials where we share projects, progress, and a few laughs along the way. Give us a follow on Instagram, Facebook, or LinkedIn to see what we’re working on

What do you enjoy most about being part of the Albury/Wodonga business community?

There’s a real community feel here. Local businesses look out for each other and word of mouth goes a long way. 

Keep up to date with Sharp Carpentry

Rhixseven Communication

What’s your elevator pitch

You’ve entered a fluff-free zone. Fluffy dogs, yes. Fluffy work? No thanks. If you’re looking for someone to help cut through the fluff, you’ve come to the right place. Bonus points to you if you have a fluffy dog, but it’s not required. I’m Rhiannon, an experienced copywriter, content marketer and photographer. I’m also a Harry Potter fan, coffee addict, and say ‘mom’ instead of ‘mum’. I’m here to… …help marketing and web design agencies and other creatives craft killer strategies and short and long-form copy for their clients. …support not-for-profits, community organisations, and local businesses to plan and execute marketing campaigns that get results. …do all things motorsport social media and media management for teams and categories. …create beautiful imagery that brings your brand and products to life.

What inspired you to start your business, and what challenges did you encounter along the way?

My stepdad and I didn’t always get along when I was growing up, but he had a saying that always stuck with me. “Why work for someone else when you can work for yourself.” As terrified as I was to leave the safety and security of a salary with a regular paycheque, I knew I had to give working for myself full-time a go.

What’s unique or exciting about your business?

The most exciting thing about my business is the opportunity to work with so many wonderful local businesses to support their marketing and promotional needs. I get to combine my passions for writing and photography and package them in creative and strategic ways to get results.

Speak Creative

What’s your elevator pitch

Welcome to Speak Creative, we focus on digital content, social amplification, and creative media business that’s all about helping businesses and individuals tell their stories through innovative audio and visual techniques. Our team is based out of Albury, and we’re passionate about bringing your message to life.

At Speak Creative, we believe every business and individual has a unique story to tell, which is worth sharing. That’s why we take a fresh and dynamic approach to digital marketing, utilising the latest techniques and ideologies to create high-quality content that is both engaging and informative.

What’s unique or exciting about your business?

We pride ourselves on our ability to think outside the box and come up with creative solutions to any challenge. Whether you’re looking to launch a new product, build brand awareness, start a podcast, or create a strong online presence, we’ve got the tools, strategy and expertise to make it happen.

We are also pleased to offer a one-of-a-kind solution to businesses or individuals looking to pursue Podcasting. A relatively new and untouched form of marketing for businesses, it is unique and impactful way to get your messages across to customers or other businesses. We have a state-of-the-art podcasting set-up, ready for use in our in-house podcasting studio or can be used in your business/lifestyle setting.

What do you enjoy most about being part of the Albury/Wodonga business community?

We are pleased to partner with a large range of different businesses and individuals within the Albury/Wodonga Community. Everyone is very proactive and invested in helping every business succeed no matter the size, or how long they have been operating in the area.

More about Speak Creative

Jade Marie Design

What’s your elevator pitch?
I am passionate about helping you style and furnish your space without the overwhelm. Transforming it into a haven of comfort, style, and functionality for you to love. Let’s work together to bring your dream space to life.

What inspired you to start your business, and what challenges did you encounter along the way?
I have loved interiors since I was about 8 years old, constantly redecorating and painting my bedrooms. I was inspired to undertake a career change and start my interior design journey during COVID following the change in both our work and home environments. The connection between our environment and both our physical and mental health became clear. Empowering clients to express their unique personalities is the ultimate goal.

What’s unique or exciting about your business?
My aim is to educate others on the importance of understanding our environments and the impact they have on our physical and mental health. I love problem solving and getting the home owners or business owners excited to have a space that works and feels right. Using my knowledge and life experience has been rewarding. I love styling, complete room transformations and exploring the impact colour has on how a space feels.

What do you enjoy most about being part of the Albury/Wodonga business community?
The Albury Wodonga business community has been amazing! While I didn’t grow up here, I feel as though I have been a local my whole life. I have met many incredible people and business owners who are open and honest about life and business. The opportunity to develop connections and feel such a strong sense of community is something that is truly special.

More about Jade Marie Design

Soul Compass
What’s your elevator pitch
I believe building a career and life that reflects your values, that is meaningful, and fulfilling is the only way to live. As a career counsellor I bring lived experience, a ton of empathy for the everyday challenges women live with, and most importantly unique strategies to overcome them. At Soul Compass we do careers a little differently.
What inspired you to start your business, and what challenges did you encounter along the way?
I was fortunate to have had career counselling support to work through the career puzzle years ago, and it helped me realise there was a way forward that did not require me to burn out, or trade my wellbeing for having a career and income. For me that led to a significant ‘inspired’ career change in my mid 30’s from number cruncher to wanting to help women have better lives. I have spent the last 15+ years training and building the skills to do it well. The business challenges along the way for me have been an interstate move to Albury from Far North Queensland, and not really knowing anyone here except my family who are also new to the area. As well as the move there has been ‘all the things’ that are setting up a business, and the many hats you need to learn to wear. From websites and marketing to setting up back-end systems for bookings and managing money, it has been a wild ride!
What’s unique or exciting about your business?
As a highly qualified and experienced career counsellor, I have clocked up over 2500 career counselling hours in the last 5 years, mostly getting into the gritty stuff of transitioning careers after age 35, and the deeply personal work needed to help clients re-author career narratives and expand their possibilities. Soul Compass is all about supporting women weave a meaningful career into a well-lived life. Soul Compass is far more than a resume writing or interview coaching service, I get to the core of who you are and use cutting edge, evidence-based approaches to support you in setting your sails in the direction that is right for you (and knowing what that direction actually is!). I work with you to build or re-build your career from the ground up, holistically and with you at the centre of the conversation. This is quite a different approach from old school career development approaches that fail most women, which tend to focus on matching labour market needs and personality traits, SMART goals and a linear trajectory.
What do you enjoy most about being part of the Albury/Wodonga business community?
I recently joined Albury Business Connect and within a week won the Christmas raffle at an after-hours networking meet up and made some valuable connections with other businesses in the area. Winning! The local business community here is really diverse and has been so embracing and supportive of this newcomer to the region. I have felt really welcomed. Thank you Albury!
AJ Kelly of Kellys Mitre 10 Wodonga hardware store
Border Leadership
What’s your elevator pitch?
Border Leadership is a values-driven organisational psychology consultancy proudly based in Albury/Wodonga. We combine over 25 years of national, capital-city experience with a deep commitment to supporting the growth and success of local leaders and businesses. We help solve tricky people problems with best-practice, evidence-based solutions that are practical, sustainable, and tailored to the unique needs of the businesses in our region.
What sets us apart is our mission to provide on-the-ground expertise right where it’s needed most, right when it’s needed. We work alongside leaders to lift capability, strengthen culture, and enhance impact, helping organisations navigate challenges successfully and thrive in a rapidly changing environment. Whether it’s building leadership confidence, improving team dynamics, or shaping strategies for long-term success, Border Leadership is here to empower businesses of all sizes to achieve their goals and contribute to a stronger, more resilient Region.
What inspired you to start your business, and what challenges did you encounter along the way?
The inspiration to start Border Leadership came from my time working in a senior management role for an iconic local organisation. During that time, I experienced first-hand how difficult it was to find locally based expertise in organisational psychology and leadership development services. That gap sparked in me a strong desire to make a difference right here in my own backyard. So, after careful planning, I took the leap and founded Border Leadership: a consultancy dedicated to helping Border-based businesses lift their capability and enhance their impact, locally.
I’m proud to be born and bred in this region. At 18, I moved away to study and then spent over 25 years building professional experience nationally and internationally before returning home in 2021. Coming back after so long meant rebuilding my network, but that challenge quickly turned into an opportunity finding the Albury/Wodonga business community to be full of talented, generous people always ready to support, and I’ve been fortunate to connect with many along the way.
The biggest challenge in my first year of operation has been getting Border Leadership’s services known more widely. That’s why I’m so grateful to ABC for selecting Border Leadership to shine a spotlight on – it makes all the difference! Despite the hurdles, the effort has been absolutely worth it. I believe deeply in the work we do, and we are very well positioned to help many local businesses unlock the talent they have and build the leadership they need to succeed.
What’s unique or exciting about your business?
Border Leadership brings nationally developed expertise in organisational psychology directly to the boardrooms and workplaces of our Region. For many years, businesses on the Border had to look to capital cities for specialist support in these areas. Now, that same level of evidence-based, best-practice expertise is available locally, tailored to the needs of Albury/Wodonga and surrounds. As a registered Psychologist holding a Master of Organisational Psychology and with over 25 years of professional experience, I bring a unique lens to every service and solution. My approach is grounded in research, enriched by years of practice, and always aligned with values that matter to local leaders and their people.
Border Leadership is dedicated to helping local businesses tackle tricky people problems through: – Transformational leadership development and coaching programs – Values-aligned organisational development solutions that build engagement and capability – Psychology-based insights to select and manage right-fit talent that strengthens culture – Human-centred, ethical outplacement services to support individuals impacted by change or redundancy What excites me most is that these services that once needed to be outsourced to “big players” in the capital cities are now available right here on the Border.
Whether working 1:1 with small business owners or partnering with medium-to-large organisations, Border Leadership provides practical, locally-based support that helps leaders, teams, and businesses thrive. It’s a win-win: local leaders and businesses gain access to expertise without leaving the Region, and our community benefits from stronger, more capable organisations shaping a vibrant future for us all.
What do you enjoy most about being part of the Albury/Wodonga business community?
What I enjoy most about being part of the Albury/Wodonga business community is the incredible spirit of collaboration and support that exists here. There’s a genuine sense of pride in our region, and it’s inspiring to see so many people working together to ensure the ongoing success of the place we all call home.
Every conversation I’ve had with fellow business owners, leaders, and entrepreneurs has reinforced how diverse and dynamic this community truly is. From solopreneurs bravely building their dreams, to multi-million dollar enterprises driving innovation and growth, the breadth of experience is remarkable. That diversity creates a rich environment where wisdom is shared freely and encourages us to all learn from each other. I value the unique mix of industry, government, and service-based organisations that create this community. It means that no matter what stage of business you’re in, there’s always someone to connect with, collaborate with, or simply be inspired by. The willingness of people to lend advice, share their journey, or celebrate each other’s wins creates such a nurturing and encouraging community to be a part of.
For me, being part of Albury/Wodonga’s business community is about belonging to something bigger than yourself. It’s about contributing to a thriving region through quality support and consulting services, building relationships that matter, and knowing that together we’re shaping a future for our Region that’s full of opportunity.
Shelving and Storage NE

We are a local small business that prides itself on providing excellent customer service. We sell top quality garage and workshop shelving that is a very reasonable price. We offer free measure and quotes, can help discuss your needs and come up with the right solution for you. We have plenty of stock on hand and we can also deliver and install at an extra cost.

We care about our customers and want them to have an easy, smooth experience with us and get what they need. From start to finish we are there to help.

We enjoy, helping locals solve their storage problems. Nothing is better than hearing how happy our customers are with their shelving and benches, having them come back to get more or their family and friends coming in to purchase because we have been recommended. Shows us that we are doing something right. I myself, love when people are super helpful and knowledgeable about what they do, so I recommend them to people and I love helping out people that are having a crack. True Aussie battlers!

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Yo Bliss

We’re a young couple who’ve proudly called Albury home for nearly a decade. With our first child on the way, we felt an overwhelming desire to give something back to the town that has given us so much.

The idea for a frozen yogurt shop came to us in June 2024, sparked by the joy we felt enjoying froyo in big cities — fun, fresh, and full of life. We dreamed of creating that same joyful experience right here in Albury.

Our journey hasn’t been easy. We’ve faced personal heartbreak, including the loss of a beloved father, and financial struggles that nearly made us give up. But through it all, our love for this community gave us the strength to keep going.

This shop is more than a business — it’s our love letter to Albury. A place for happy moments, sweet treats, and a little taste of joy for everyone.

Yo Bliss will soon be opening at 489 Dean Street Albury (next to Public House).

Keep up to date with Yo Bliss